- Tell me about a time when things didn’t work out the way you wanted them to.
- Tell me about a work situation where you had to do creative problem solving.
- Tell me about the most difficult customer you have run into recently.
- Tell me about the co-worker you get along with the least.
- When was the last time you painted a rosy picture to close a difficult sale?
- Tell me about a time you went above and beyond the call of duty for a customer.
- Tell me about a time you were assertive, and it backfired on you.
- Tell me about the most difficult communication situation you have come across to date and how you handled that situation.
- Tell me about a time you were assertive, and it paid off for you.
- Tell me about a time you had to give up something you really wanted to do to complete a task.
- Tell me about a time you had your whole day planned out and something unexpected came up and how you handled the situation.
- Tell me about the most creative idea you have had.
- Tell me about a time your manager wasn’t around, and you had to make a decision that they typically make and what happened.
- Tell me about a time where your business expertise contributed to a situation that you are proud of.
- Tell me about the toughest conflict you have had with someone?
- Describe a situation in which you were able to use persuasion to successfully convince someone to see things your way.
- Describe an instance when you had to think on your feet to extricate yourself from a difficult situation.
- Give me a specific example of a time when you used good judgment and logic in solving a problem.
- By providing examples, convince me that you can adapt to a wide variety of people, situations and environments.
- Describe a time on any job that you held in which you were faced with problems or stresses that tested your coping skills.
- Give an example of a time in which you had to be relatively quick in coming to a decision.
- Tell me about a time in which you had to use your written communication skills in order to get an important point across.
- Give me a specific occasion in which you conformed to a policy with which you did not agree.
- Give me an example of an important goal, which you had set in the past and tell me about your success in reaching it.
- Describe the most significant or creative presentation, which you have had to complete.
- Tell me about a time when you had to go above and beyond the call of duty in order to get a job done.
- Give me an example of a time when you were able to successfully communicate with another person even when that individual may not have personally liked you (or vice versa).
